Add real time location intelligence to you field operations enabling teams to plan, schedule, collaborate and serve your customer even better.
Use in built industry standard field scenarios for operations on field. Roll out new workflows and forms on the fly. Field Mobility was never this easy.
With easy to use JSON or webservice APIs connect your backend systems in double quick time. Enable access to dasboards and reports to field executive.
Equip your field worker to visualize route at the start of the day and plan visits ahead of time.
Complete field tasks on the go, collect data and obtain customer signatures at their doorstep. Eliminate time consuming and expensive data entry operations.
Keep your customer informed with intelligent triggers that are based on the field executives actions.
Capture photos and audio during the field activity.Enable a richer data for analysis and compliance.
View, Request and Update spare part requests directly through mEdge while on site or on the go.
Start collecting credit card or cash with in built support for mPOS devices.
Integrated with Bluetooth printers to provide customized proof of completion reciepts.
The platform is equipped with dashboards and simple visualization tools for everyday operations. In-depth reports provide data to asses effciency and build best-in-class.
Secure activation for authenticated access. Our remote data wipe techlonogy assures tension free operations in case of loss/theft of phones or change in users.
Field force operations can no longer be defined by merely scheduling a visit, it requires you to identify ways to leverage the visit into a value-add experience.
The savvy customer expects to have real-time visibility, time of arrival and ultimately when the job will be completed.
With Vitamaps mEdge Service mobility platform, your mobile worker can access pertinent information while on the go, capture customer or equipment information and make it available to other functions.
Step 1 : Install mEdge, Connect Backend and Push Field Jobs.
Step 2 : FE receives the plan, visits customer, closes the job and updates real time.
Step 3 : Coordiantor montiors progress, Analyzes and identifies improvement.
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